Privacy Policy
Vinculo is built for intentional dating with clear privacy controls. This page explains what we collect, why we collect it, and how you can control it.
Last updated: April 15, 2026
1. Information We Collect
Account information: name, email, age, profile details, photos, and onboarding responses.
Usage information: actions you take in the app (likes, passes, messages, settings, and feature interactions).
Device and technical information: IP address, browser type, and diagnostics used for reliability and security.
2. Why We Use Your Information
To provide and improve matching clarity, conversation support, trust features, and app performance.
To detect abuse, enforce platform rules, and support moderation and safety workflows.
To communicate important service updates, security notices, and support responses.
3. Trust Signals and Safety Context
Trust Signals may include verification status, profile completeness, and behavioral consistency cues.
These signals are intended to provide context for better decisions; they are not guarantees about any person or outcome.
You can use reporting and blocking tools at any time if an interaction feels unsafe or inappropriate.
4. Legal Bases and Consent
Where required, we process data based on consent, contractual necessity, legitimate interests, and legal obligations.
You may withdraw consent for optional processing where applicable through your settings or by contacting support.
5. Sharing and Third Parties
We do not sell your personal data.
We may share limited data with service providers that help us operate the product (hosting, analytics, infrastructure, and communications).
We may disclose information when required by law or to protect users, platform integrity, or legal rights.
6. Data Retention
We keep data only as long as needed for product functionality, security, legal compliance, and legitimate business purposes.
When data is no longer needed, we delete it or anonymize it.
7. Your Privacy Controls
You can update profile details, manage certain visibility preferences, and use safety controls directly in the app.
You may request account deletion and data access by contacting support.
Where applicable, you may also object to specific processing or request correction of inaccurate information.
8. International Transfers
If data is processed across regions, we apply appropriate safeguards under applicable privacy laws.
9. Children
Vinculo is intended for adults only. We do not knowingly collect personal information from individuals under 18.
10. Contact
For privacy questions, data requests, or concerns, contact us at privacy@tryvinculo.app.